Frequently Asked Questions
Below are a number of questions of the type we are frequently asked by people considering booking a tour with us. If you have a question and it isn't answered below just contact us and we will get back to you as soon as we can.
Each country has its own specific requirements regarding which nationalities will need a visa to travel there. We urge you to ask your local embassy for the country you are interested in travelling to, or go to the website www.projectvisa.com to find out more.
We are always happy to supply you with the relevant travel documents you may need to apply for a visa, however it is your responsibility to ensure that you have the correct visa and and such we cannot be held responsible for travellers who fail to obtain one.
Yes, this is definitely possible! In order for us to propose the most suitable itinerary which will be in line with all of your requirements, just let us know the number of people in your travel group, your intended travel dates and your specific interests and special requests for this trip. Once we have this information we can prepare your itinerary accordingly.
All of the tours which we operate can be tailor-made to your specific travel dates and routing requirements. Please note that it is advisable to book early in order to secure unique space as some of the smaller properties fill up very quickly, especially during the peak season.
Africa is a fantastic location for a family holiday; however we generally recommend that children over the age of six will benefit more from a safari then children under this age. Although there are still activities available for younger children, there is so much to learn and experience on a safari, and we feel that six years and up years is the ideal age. At the time of enquiry, let us know what ages your children are and we will make sure that this is take this into account as a priority when recommending a suitable itinerary for you.
A wide range of people from all walks of life and various countries join us for on our tours. We have no age restriction but we do find that most of our clients have a sense of adventure. The groups are made up of single travellers, couples, friends and families. However, when travelling together in a group each individual needs to have a degree of flexibility and patience
We operate our scheduled departures in minibuses which can take up to six people. In peak season we may have two minibuses with six passengers in each, however this is rare, and it is therefore likely that you will be sharing with no more than five other people in your vehicle.
Yes, as soon as you book your tour it is essential that all passengers travelling with Albatros Travel purchase comprehensive travel insurance which covers all aspects of cancellation, curtailment, repatriation, medical expenses and personal accident. Some emergency services will not send a rescue team until travel insurance has been validated, and it may therefore be the case that Albatros requests to see proof of travel insurance prior to travel with the right to refuse travel if this cannot be produced. Travel insurance is a completely essential part of travelling abroad and should be factored into the budget at the initial planning stage.
We welcome single travellers and assure you that whether you are travelling on a tailor-made itinerary or as part of one of our group tours, we will make sure that you have a fantastic time and experience the magical adventures we strive to deliver. Our driver guides are very highly trained, with years of experience in the industry, and are therefore very aware of single travellers who may feel apprehensive and nervous. Rest assured that African hospitality will make you feel as though you are among friends from the very beginning of the tour, and within hours you will be.
Our Recommended Tours offer you some of the best destinations in Africa and give you the comfort and peace of mind that comes with having a knowledgeable guide who will ensure that you enjoy your tour to the full. Your guide will be able to give you a wealth of information, as well as answering questions and assisting you if necessary on the journey which follows a set itinerary. You will be sharing your journey with a group of travellers from all over the world, giving you a wonderful opportunity to share experiences and make new friends.
Upon your arrival at the airport you will be met by a representative of Albatros Travel and given an information pack, before being escorted to your transport. Once you and your fellow passengers are on board you will begin your journey. The tour is run on a set timetable, with each excursion carefully planned, so you'll know what you will be doing and when. At the end of each day you will be taken to your accommodation for the night and collected every morning to begin your next tour day. It's up to you whether you choose to socialise with the other members of your group - there is no pressure to do so!
At the end of the tour you will be taken either to the airport or a hotel of your choice within the destination city limits.
Do you want to experience Africa on your own terms? If so you may be interested in one of our Private Tours. A Private Tour offers you the ultimate in flexibility and allows you to move at your own pace. While we have highlighted a number of tours that could be said to fall into this category we could perhaps better explain the concept of a Private Tour with a few examples. A Private Tour could be:
- A set itinerary from our ‘Private Tour’ packages in which you, either individually or with a group of friends or family, enjoy the benefit of your own transport and a dedicated guide
- One of our Recommended or 5 Star group tours but departing on a date of your choice
- A self-drive tour where we arrange the car hire, accommodation and any excursions en route
- A package tailored to your own wishes designed in cooperation with one of our expert travel consultants
So if you are interested in booking a Private Tour get in touch with us and we’ll do our best to make your travel dreams come true.
At Albatros Travel Africa we do our best to bring you the finest tours and holidays that are out there and all of our packages are given the same care and attention to detail that people have come to expect from us.
But for those who want us to go just that bit further we have created the Albatros 5-Star concept.
Be it travelling in grand style on a classic train journey, hopping between deluxe safari lodges aboard a private plane or staying in barefoot luxury on a tropical island our 5-Star packages offer you the best of Africa.